ASK CIPA

 
 

ANSWERS TO YOUR FREQUENTLY ASKED QUESTIONS

 

  Where can I purchase CIPA products?
  CIPA-USA is proud to sell to distributors within the Automotive, Recreational and Marine Markets. We do not sell to the general public. To purchase our products please visit your local RV sales and service stores, boating and marine outlets, large retailers, and automotive parts stores. To find a location near you, enter your zip code into our store locater and click "Find Dealers". You can also buy our products online, keyword search "cipa mirrors" or follow one of the links on our Online CIPA Dealers section.
   
  Where can I get replacements parts?
  Replacement kits, glass, and mirrors can be obtained through the dealer from which you purchased the original product or online through our Replacement Parts Store.
   
  If I need to make a return or exchange, where should I return it to?
  All product returns must be made through the store from which you have purchased our product. CIPA products are warranted to be free from defect in material and workmanship for one year. Labor and installation costs are not covered under any warranty. Any product that has been altered in any way after purchase will not be warranted.
   
  I don't see my truck on the fit chart, do you have a custom tow mirror that will fit?
  Unfortunately, if your vehicle does not appear on the fit chart, we do not have a custom solution for you. We do however offer several universal towing options designed to fit virtually any application. Refer to part #'s 11960 - our best seller, 11964/54, 11953, 11952, and 11950.
   
  Do you offer convex custom towing mirrors?
  No, our custom tow mirrors come with flat glass installed on both the right and left hand side. Convex replacement glass is available for the RH mirror through Vision View. Call 1-888-776-6758 and ask for the SQ-8 mirror.
   
  Where are you supposed to place a HotSpot mirror?
  A Hot Spot mirror can be placed anywhere you wish, but are typically placed in the bottom left-hand corner of the OE mirror. The precise placement may vary from one person to next. CIPA recommends placing a piece of folded tape on the back of the Hot Spot and sticking it on your OE mirror where you think you might want it. Then, sit in your car and look through the Hot Spot. Keep adjusting the placement until it suit your needs. Finally, remove the folded tape, peel the adhesive backing tape off the Hot Spot and stick.
   
  What is the best way to remove a HotSpot mirror?
  Make sure the glass in your original mirror is secure by wrapping painter's tape around your mirror housing before beginning the HotSpot removal process. Also, place a blanket or similar padding underneath your mirrors to catch the glass in the event that it does come loose. Heat up the HotSpot mirror using a hair dryer. Once the mirror is hot, try twisting the HotSpot mirror off (please wear gloves to avoid burns). If that does not work, squirt some WD-40 behind the mirror (utilizing the WD-40 straw) so that it soaks the adhesive pad. Let the WD-40 soak in for a few minutes. After a few minutes have past, try twisting the mirror off again. If it still will not come off, use a plastic spatula to pry the HotSpot mirror off by working the adhesive pad off the glass.  Fishing line is also effective at separating the adhesive pad from the glass. Never use metal razors or scrapers as this can scratch the glass. Once the HotSpot mirror is removed, clean the glass of your original mirror using glass cleaner. If there is any adhesive residue remaining on the glass, use an adhesive removal product to wipe it away before using the glass cleaner. Your original mirror should now be good as new.
   
  Will my door mount mirrors adapt to my windshield when I take my doors off my Jeep?
  Yes, they will adapt to your windshield or door hinges with additional hardware that can be purchased through your Jeep dealer.